Privacy Policy | RainyDay Solutions

At RainyDay Solutions, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website and services. Please read this policy carefully to understand how we handle your information.

Information We Collect

We collect and store any information you enter on our website or provide to us in any other way. This may include:

Personal Identifiable Information (e.g., name, email address, password, communications, purchase history).
Payment information (e.g., credit card details, billing information).
Internet Protocol (IP) address, login details, browser type, and other computer and connection information.
Session data such as page response times, length of visits to certain pages, and page interaction methods.
Any comments, feedback, product reviews, recommendations, or personal profiles you provide.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our services.
To offer ongoing customer assistance and technical support.
To communicate with you regarding your account, services, and updates.
To generate aggregated statistical data to improve our services.
To comply with applicable laws and regulations.

SMS Communication

RainyDay Solutions, LLC may use SMS messaging to communicate with you for important updates regarding your account, transactions, or services, as well as for customer support and notifications. By providing your phone number, you consent to receive text messages from us related to these purposes.

We use third-party service providers to send and receive SMS messages securely. Any data transmitted via SMS, including phone numbers and message content, is protected through industry-standard encryption and security practices.

If at any time you wish to stop receiving SMS messages, you can opt-out by contacting us at support.sms@rainydayva.com or by following the opt-out instructions provided in the message.

Data Storage

RainyDay Solutions, LLC uses the Wix.com platform, which provides the online tools for operating our services. Your data is securely stored through Wix.com’s data storage, databases, and applications. These are hosted on secure servers protected by firewalls.

Information Stored on Dubsado

RainyDay Solutions, LLC uses Dubsado, a client management platform, to manage our business processes such as client communication, contracts, and invoicing. The information you provide to us, such as personal details, project information, and payment data, may be stored within Dubsado's secure systems.

Dubsado uses industry-standard security measures to protect your data, including encryption and secure servers. All data processed through Dubsado adheres to applicable privacy laws and standards.

For more information on how Dubsado handles data privacy and security, you can refer to Dubsado's Privacy Policy.

Payment Security

All direct payment gateways used by RainyDay Solutions, LLC adhere to the standards set by the Payment Card Industry Data Security Standards (PCI-DSS) as managed by the PCI Security Standards Council. These standards ensure the secure handling of your credit card information by our store and its service providers.

Communication

We may contact you via email, phone, text messages, or postal mail to notify you about your account, troubleshoot issues, collect fees, survey your opinions, or send company updates. We will only contact you for the reasons outlined in this policy.

Your Data Protection Rights

If you no longer want us to process your data, you can contact us at privacy@rainydayva.com or RainyDay Solutions, ATTN: Privacy Policy, PO Box 198, Petersburg, AK 99833

You can also reach out to us to access, correct, amend, or delete any personal information we have about you.

Policy Updates

We may update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. If we make significant changes, we will notify you here.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at privacy@rainydayva.com or RainyDay Solutions, ATTN: Privacy Policy, PO Box 198, Petersburg, AK 99833